San Lucianu Hotel

General terms and conditions of sale

Article 1: Booking and payment conditions

The reservation must be guaranteed by a credit card number, expiration date.The reservation must be confirmed by the payment of a deposit corresponding to 30% of the total amount of the stay. This payment can be made by credit card, check or bank transfer.

The amount of the deposit will be deducted from the invoice subject to the application of possible cancellation compensation.

Article 2: Tariffs

Rates are net, taxes and service included.

Article 3: Cancellations

• • Non-refundable rate: Prepayment of the total amount of the stay at the time of booking. Once the reservation has been made, it cannot be modified and the prepaid amount is non-refundable.
    This prepayment is non-refundable in case of cancellation, change of dates or no-show

.

• From April to July 10: Free cancellation up to 7 days before the day of arrival. In case of cancellation, late change, no-show or early departure, the total amount of the stay will be charged.
• From July 10th to August 27th: Free cancellation up to 14 days before the day of arrival. In case of cancellation, late change, no-show or early departure, the total amount of the stay will be charged.

Article 4 : Complaints

If the customer does not receive a satisfactory response within 6 months after contacting the establishment, he or she may refer the matter to the Tourism and Travel Mediation, whose contact details are given below:
Postal address :
Tourism and Travel Mediation
BP 80 303 75 823
Paris Cedex 17
Website: www.mtv.travel